At https://helloluckybeauty.com/, we strive to ensure that every customer is satisfied with their purchase.
- Eligibility for Refunds
Refunds are available within 14 days from the date of delivery.
Items must be unused, unworn, and in their original packaging.
Digital or subscription products can be refunded within 7 days of purchase if the service has not been fully accessed or used.
- Non-Refundable Items
Items marked as “Final Sale” or “Clearance” cannot be returned or refunded.
Shipping costs are non-refundable unless the item is defective.
- Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days at info@helloluckybeauty.com. with your order number and photos of the item. We will provide a replacement or a full refund.
- Refund Process
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed within 5–10 business days to your original payment method.
- Subscription Refunds
You may cancel your subscription at any time.
If you cancel before your next billing date, you will not be charged for the next period.
Refunds for the current billing cycle are not provided once the subscription content has been accessed.
For any refund inquiries, please contact us at info@helloluckybeauty.com
